Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- CR
- AHChris Simpson goes above and beyond ANY insurance agent I’ve ever had.Angela H., Waldorf, MDCustomer since Nov 2018
“Chris Simpson goes above and beyond ANY insurance agent I’ve ever had. I called him when I was broken down on the side of the road. I just switched to Erie and didn’t have my insurance info yet so I called him to get my coverage info. He took care of everything from calling the tow company to easing my mind. He gave me the best rates as well. Definitely glad I made the switch to Erie. Thanks Chris! ”
I was with Geico for years but the switch to a local agent was well worth it.Mark P., Maryland“With Simpson’s competitive rates I was able to save money by bundling my home, auto, and boat insurance. I was with Geico for years but the switch to a local agent was well worth it. I have peace of mind knowing that if anything were to happen, that my agent is just a quick direct phone call away. Chris Simpson is the most responsive agent I have ever dealt with.”
- These folks are a real pleasure to work with. I highly recommend them.Avery M., La Plata, Maryland
The price was cheaper and the customer service has been great and very personal!April D., La Plata, Maryland“I’ve been very happy with the service, and Erie was recommended from a friend who worked for a lawyer as one of the best companies to work with regarding claims. The price was cheaper and the customer service has been great and very personal!”
- Awesome. Just not a better place to go for all your needs.Teresa S., La Plata,Maryland
- Homeowners and auto insurance with Old Towne, very satisfied.Monica S., Maryland
“Homeowners and auto insurance with Old Towne,very satisfied. All I ever have to do is pick up the phone and call. They have always been more than happy to answer my questions. Chris assured me today that my policy includes Roadside Assistance. My checks are on the way for a vehicle lock out and towing cost that I incurred recently.”
- Chris was extremely professional, courteous, and thorough.Chris A., Maryland
“Chris was extremely professional, courteous, and thorough. I was unhappy with my rising auto insurance policy so we went over a few different options which resulted in switching not only my auto policies, but my homeowner’s and umbrella as well. Couldn’t be happier and hardly had to lift a finger. Call him up, give him a few minutes of your time like I did, and see if he can’t put money back in your pocket.”
- ASAmy S., La Plata, MD
- AAfenstermacher1, La Plata, MD
- GBGary B., La Plata, MD
“Updating my review to compliment the unparalleled customer service by Erie Olde Towne Insurance. Chris assisted me with reimbursing expenses for a locksmith when my wife accidentally locked her keys in her car. Not only was he able to help me after hours, he did so the day before leaving for his honeymoon. If they doesn’t show their commitment to their customers I don’t what else would!”
- Jody C., La Plata, MD
“I was very impressed with the level of service and professionalism I received from Simpson’s Olde Towne Insurance. After being insured through USAA for decades, I received a quote for my home/auto insurance which was substantially lower than I had been paying. Linda Bennett made the switch effortless and was extremely friendly and accommodating. I highly recommend Simpson’s-five stars all the way!”
- SPShanell P., La Plata, MD
